About Microsoft session:
Building Personalized Digital Experiences
Lunch & Learn
Delivering a unique and innovative digital shopping experience is essential but can be challenging for brands and retailers because it requires technologies, data, processes, and resources that are not always well understood. Join us as we discuss how specific retailers have successfully implemented various personalization strategies to deliver unforgettable customer experiences.
Location: 1111, Dr. Frederik-Philips, Suite 500, Montréal, QC, H4M 2X6
Tel: 416-556-4014 Website: www.thinkmax.com Contact: Kais Makhlouf
Thinkmax is a leading North American organization that helps retailers and manufacturers thrive in the digital age by creating the best unified experiences to meet organizations' performance goals. Thinkmax's unique expertise in developing unified business strategies extends from ERP (finance and operations, supply chain, CRM, BI, etc.) to in-store solutions (POS) and e-commerce.
Location: 1555 boul Chomdey, Laval H7V 3Z1
Tel: 514-754-0877 Website: www.cqic.ca Contact: Stéphane Drouin, Directeur Général
Innovation is omnipresent in our lives, and the pressure to innovate on our retailers is even greater, with giants such as Amazon threatening the survival of brick and mortar. Retailers feel overwhelmed by the multitude of solutions available to them and intimidated by the costs associated, thus lacking the resources to equip themselves with the means to achieve their ambitions. Come and learn how to be fast, agile, creative and how to stay relevant for the next decade with CQIC, a collaboration hub aimed at improving the customer experience and at helping to implement innovative solutions for our retailers.
About omNovos session:
Three actionable takeaways attendees will receive from attending omNovos session:
A plan to get your personalization project started.
Tools to help you build the internal business case for your personalization project.
An understanding of how best to win your stakeholders’ support.
Location: 3300 Bloor Street West, West Tower, Toronto, ON M8X 2X2
Tel: 416-734-1550 Website: www.moneris.com Contact: Sean McCormick
Make returns easier for your customers while staying one step ahead of return fraud.
Improve customer experience by making returns easier for your best customers, allowing for more flexible return policies.
Deter return fraud and abuse using predictive analytics combined with customer and transactional data.
Create cost savings by reducing the financial loss resulting from high return rates and inventory shrink.
Royal Bank of Canada
Location: 1 Place Ville Marie - 8th Flr West Wing | Montreal QC H3B 1Z8
Tel: 514-874-3756 Website: www.rbcroyalbank.com Contact: Lolita Guerrera
RBC provides commercial solutions to meet your retail banking needs, with experts and specialists focused on the unique needs of this sector. We will work with you to understand your business goals and put together a plan with the right financial products and solutions to get you where you want to be.
About Bank of Canada session:
Actionable takeaways retailers will receive from visiting our booth: tutorials on how to check bank note security features and tips on counterfeit prevention and free training resources on Canadian bank notes.
About C2RO session:
Three actionable takeaways attendees will receive from attending C2RO session:
Answers to the challenges that the digital transformation in retail has brought on by providing businesses with the necessary tools to give customers immersive in-store experiences and meaningful social interactions.
Provides anonymous & detailed in-store visitor journey analytics that is compliant by design to even the most stringent data privacy regulations, including GDPR.
Seamlessly integrated with any existing organizational infrastructure by using existing surveillance cameras to capture data and a cloud architecture for data processing.
It starts back at Copernic, a global search technology company founded in Quebec City. After its acquisition in 2005, the company culture drastically changed and the work became more about quarterly financial results than building world-class digital products.
In 2007, three members of Copernic’s team decided to leave to create Mirego, a place where they could rekindle that passion they had for building good digital products. Their objective was simple: to build the greatest team, the best workplace and a better world.
About Montreal Port Authority:
The Port of Montreal’s proximity to markets and worldwide reach is the edge you need to trade with the world. Our dedicated weekly services from leading global carriers and shortest direct route between Europe, the Mediterranean and the Caribbean ensure reliable shipping for the retail industry in Canada.
With a fifth consecutive year of record volumes, our container business witnessed a 9.2% growth in 2018 compared to 2017, reaching 1.68 million TEUs. Our success is attributed to increased volumes in numerous markets, notably with Europe following the entry of CETA, and with Asia now representing 25% of our container trade.
The introduction of new Mediterranean services and the arrival of a new carrier also contributed to our remarkable results.
As a leading international container port located 1000 miles inland, our worldwide connections demonstrate our know-how and expertise as a global trading partner within reach.
Ship Different- Ship Port of Montreal
Committee on Standards, Equity, Health and Safety at Work (CNESST)
Location: 1199, rue de Bleury, Montreal, H3B 3J1
Tel: 514-906-3061, ext. 2190 Website: www.cnesst.gouv.qc.ca Contact: Jean Turcotte
The Committee on Standards, Equity, Health and Safety at Work (CNESST) promotes and ensures respect for labor rights and obligations for employees and employees alike. Quebec employers. Its vision is to be an innovative organization, recognized for its commitment to providing its clients with a gateway to labor standards, pay equity and occupational health and safety.
In terms of pay equity, the CNESST ensures the achievement and maintenance of pay equity in companies in Quebec with 10 or more employees.
More than 35,600 employers are subject to the Pay Equity Act (LES). LES provides that within a company, typically female jobs are paid equal to typically equivalent male jobs, even if they are different.
CNESST will be present at the DTLQuébec event. You will have the opportunity to learn more about the recent changes to the Act and pay equity, most of which affect the assessment of the maintenance of pay equity, as well as recent regulatory changes, which concern the Declaration. of the employer with respect to pay equity (DEMES).
Simple and Reliable Solutions for Your Business
Our clients choose us because they can trust our products and technology. Whether you need to accept payments in your store, online, or on-the-go, we have the right solution, no matter how your customer wants to pay.
About TC Transcontinental - Publisac:
In 1978, TC Transcontinental launched its door-to-door flyer distribution activities. Today, we are the leader of flyer distribution in Quebec.
Publisac stimulates economic activity: it is an effective marketing vehicle for retailers and a relevant pre-shopping tool for consumers. Publisac is a product that is entirely recyclable.
Publisac has now become an integral part of the purchasing process for more than 6 million Quebec consumers. It reaches more than 3.5 million households in Quebec and 5.1 million readers weekly. Its website, publisac.ca, reaches 90,000 unique visitors eager to get more content each month. Also, knowing that 88% of Canadians are proud to get great value for their money and that 80% of Canadians study flyers, promotions and discounts before their shopping trips, Publisac definitely meets consumers' needs and is part of their consumption habits.
Since 1926, the Traffic Club of Montreal is loyal to its mission to strengthen connectivity and collaboration amongst all supply chain stakeholders. Every year, we welcome over 5 000 guests to many of our innovative educational and networking events which foster business relationship and growth opportunities.