Thursday June 10, 2021, 9am-12:15pm EST
Resetting retail: Innovation and digital transformation
9:00 am - 9:05 am
9:05 am - 9:35 am
Retail Data and Trends
The key to deciphering change is studying the trends. Gain insight into current consumer trends in retail and learn how these trends pertain to the Quebec market. Retail Council of Canada partners deliver best in class in research that make an impact for retailers.
9:35 am - 10:00 am
Business Reinvention in Retail
Out of the warehouses and into the stores, the supply chain in retail has revolutionized with brick and mortar and curbside now participating in the last mile. Hear from retailers who have had to make significant strategy adjustments while staying focused on creating a frictionless experience with quick pivots and transparent communication.
10:00 am - 10:15 am
In discussion with the Québec minister of economy
10:15 am - 10:45 am
The Fundamentals of Retail Marketing
With rapid culture changes in society so come evolving consumer expectations and psychology but the fundamentals of retail marketing remain. Hear from brands who are tapping into the fundamentals and building stronger relationships with their customers.
10:50 am - 11:00 am
11:00 am - 11:15 am
Voice of Retail: RCC Member Update
Government relations is at the heart of Retail Council of Canada’s service to its members. Our team shares a detailed update on provincial and federal files they are working on and how you can get more involved in the process.
11:15 am - 11:40 am
Building Dream Teams!
In this period of uncertainty and relaunch of our economy, it is very important that your organization maybe ready at the starting line. You will learn on how to maximize the performance of your talent by eliminating the blockers to success. The science of talent optimization help companies create a champion culture. In this session you will learn how you too can build your dream team!
11:40 am - 12:10 pm
Retail e-Commerce Roadmap
Ecommerce has grown in the importance and retailers must ask themselves if it is helping or hindering the customer’s journey. This session features retailers talking about how their eComm journey has improved consumer experience and the critical priorities that are constantly evolving.